Question en attente de réponse
signal is just lost and I am in Emergency calls only and not reachable by others?
I Work in Novartis Huningue, Sometimes signal is just lost and I am in Emergency calls only and not reachable by others. I have checked with other colleagues and they have good signals on their mobiles but they use Orange SIM cards.
When the signal is back, the mobile keeps jumping from one operator to another (like Salt, mobile, sunrise). is that normal? shall I choose one operator. I am afraid that I am logging into Swiss operator and then I will have extra bills. Are all of them into France territory?
What are the situations in which I have to select manually a specific operator? and what is the name of this operator as I could not find the Credit Mutuel. ?
Réponse
Hello Ahmed,
Thanks for writing us about your problem.
As a first answer, the network Credit Mutuel doesn't exist in Switzerland, but we have agreements with Swisscom Mobile Ltd, Sunrise Communications, Salt (Orange Communications).
If my answer doesn't help you, we recommend you to call our Customer Care (0825 360 200) once you are in France.
As our advisors are not English spoken, I invite you to call with someone who can speak/understand French.
Best regards,
Tommy, conseiller Assistance Mobile
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